Warranty

NEO CLASSIC WATCHES WARRANTY

     We offers a 1 year limited warranty on Neo Classic Watches only, which covers manufacturing defects. The warranty does not cover damages that may occur from everyday use, nor does it cover normal expiration of a quartz battery (on average, around 1 years, though the length can be shorter or longer than 1 years depending on usage). Water damage due to swimming or diving are not covered by our warranty. Our watches include genuine natural leather straps, which are sensitive to moisture, so please keep straps as dry as possible to prevent premature wear. Only stainless steel straps is suitable for water soaking.

     We commit to repair watches in 14 days period after received watch back. For countries where parcel is not trackable, you must confirm receiving date. Also obligatory make unboxing video to demonstrate received watch.

 

VINTAGE WATCHES GUARANTEES

     We guarantee proper working of vintage watches that we sell. We are professional watchmakers so we restoring and servicing (cleaning, oiling, adjusting) and test all our vintage watches for many days before list them and checking them before shipping, because we want to be sure that you will get only fully functioning watches as described, so watches will serve you for a long time.

     For vintage watches available 30 days guarantee period, which starts after you receive watch. Guarantee covers hidden defects or issues with proper functioning of the watch, it doesn't cover improper use of watch. If in 30 days period you got problem with proper operation of the watch, you have to contact us. In 30 days period after you received watch we guarantee to solve issues described above for free.

     We commit to repair watches in 14 days period after received watch back. For countries where parcel is not trackable, you must confirm receiving date. Also obligatory make unboxing video to demonstrate received watch.

 

     For warranty inquiries, please contact us at info@neoclassicwatches.com or here:

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